Privacy Policy · Dublin Welder

Data controller

Dublin Welder is the data controller for the personal data described in this policy. We are based at Unit 14B, Jamestown Industrial Estate, Finglas, Dublin 11, D11 KX72, Ireland. You can reach our data-protection point of contact at jobs@dublinwelder.com (mark the subject line "DATA PROTECTION").

Data we collect

We only collect information you give us directly when you contact us or book a visit. Specifically:

Name, phone number and email — supplied when you call, WhatsApp or email us
Property or site address — so we can come do the work
Photos or drawings you send by text, email or WhatsApp of the work you'd like us to look at
Engineer's calculations and drawings — for structural jobs, supplied by you or your engineer
Payment details — handled by Stripe; we never see or store the full card number
Anonymous page-view analytics — only if you accept analytics cookies (see cookies policy)

We do not run any kind of automated tracking, marketing-pixel installation, or third-party advertising on this website beyond the analytics cookie, which is opt-in.

How we use it

To schedule and complete the work you've asked us to do
To send you the quote, invoice and receipt
To follow up under the twelve-month workmanship guarantee if there's a problem
To issue an EN 1090 EXC2 Declaration of Performance where the work is structural
To send a reminder email twelve months later if your job has a scheduled re-inspection (you can ask us never to do this)
To improve the website — anonymous analytics show us which pages help people find the right service

We do not sell your data, share it with advertisers, or send marketing emails to people who haven't booked us.

Legal basis for processing (GDPR Article 6)

Contract — to perform the contract for the work you've asked us to do (Art. 6(1)(b)). Includes scheduling, quoting, invoicing, completion documentation.
Legal obligation — to keep tax records for the period required by Irish law (Art. 6(1)(c)). Includes Revenue and CRO reporting obligations.
Legitimate interest — for the workmanship-guarantee follow-up and re-inspection reminders, balanced against your reasonable expectations as our customer (Art. 6(1)(f)).
Consent — for analytics cookies, given by your choice in the cookie banner (Art. 6(1)(a)).

A short list. We share data only with the third-party services we genuinely use to run the business.

Stripe (data processor, EU/US data transfer under SCCs) — handles card payments; receives card details, name, amount and work description
Google Workspace (data processor, EU/US data transfer under DPF / SCCs) — hosts our email; receives anything you email us at jobs@dublinwelder.com
Sage Business Cloud Accounting (data processor, EU-hosted) — accounting; receives invoice details (name, address, VAT number, amount)
Plausible Analytics (data processor, EU-hosted in Germany) — anonymous page-view stats (opt-in cookie, no personal identifier captured)

We don't share with anyone else, and we don't permit these processors to use your data for their own purposes. Data Processing Agreements are in place with each processor as required by GDPR Article 28.

How long we keep it

Job records (address, scope, invoice) — six years (Revenue Commissioners requirement; Statute of Limitations Act 1957 contract limitation period also six years)
EN 1090 EXC2 Declarations of Performance and structural welder records — ten years (audit trail for our Notified Body)
Quote requests where you didn't book — twelve months, then deleted
Photos and drawings you sent us — until the job is complete and the twelve-month workmanship guarantee has expired, then deleted
Email exchanges — twenty-four months, then archived to a closed folder; deleted after six years

Your rights (GDPR Articles 15–22)

Under GDPR you have the following rights, exercisable by emailing jobs@dublinwelder.com with "DATA PROTECTION" in the subject line:

Right of access — to ask what data we hold about you, and to receive a copy (Art. 15)
Right to rectification — to ask us to correct anything inaccurate (Art. 16)
Right to erasure — to ask us to delete data we no longer need (Art. 17), subject to the legal retention periods above
Right to restriction — to ask us to limit processing while a dispute is being resolved (Art. 18)
Right to data portability — to receive your data in a machine-readable format (Art. 20)
Right to object — to processing based on legitimate interest, including the re-inspection reminder (Art. 21)

We respond to written requests inside thirty days (the GDPR Article 12(3) statutory period), usually inside seven working days for simple requests.

Complaints to the Data Protection Commission

If you are not satisfied with how we have handled your personal data, you have the right to lodge a complaint with the Irish Data Protection Commission (DPC):

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Phone: +353 (0)1 765 0100 / 1800 437 737
Online: dataprotection.ie

The DPC is the lead supervisory authority for cross-border data-protection issues under GDPR for businesses with their main establishment in Ireland.

Contact us about privacy

Email jobs@dublinwelder.com with "DATA PROTECTION" in the subject line, or call 01 864 5512 and ask for Liam. We respond inside seven working days for written requests, thirty days statutory maximum.

Privacy Policy.