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1. Who we are

Dublin Welder ("we", "us", "our") is a sole-proprietor welding and fabrication business trading from Unit 14B, Jamestown Industrial Estate, Finglas, Dublin 11, D11 KX72, Ireland. We are registered with the Companies Registration Office in Ireland. You can reach us by phone on 01 864 5512 (workshop) or 087 412 8830 (mobile), or by email at jobs@dublinwelder.com.

2. Using this website

This website is provided for general information about our services and to give you a way of contacting us. By using the site you agree to these terms. If you don't agree, please stop using the site.

The content is provided on an "as-is" basis. We make reasonable efforts to keep the information accurate but we do not warrant that the site is free of errors, omissions or interruptions. Information on this site is not a substitute for a written quote — for that, we need to look at your job or your drawing.

3. Booking a service

A binding contract for welding or fabrication work is formed only when we issue you a written quote which you accept (by phone, email, or signature on our tablet at the property). A request for a quote is not a contract. Our quotes are valid for thirty days from the date of issue unless otherwise stated.

We will identify ourselves on arrival and carry photo ID. If you have asked us to attend at a specific time and we attend but cannot complete the work for reasons within your control (no access, work not as described), you will be liable for the standard €120 mobile callout charge.

4. Prices, VAT and payment

Published prices on this website are indicative starting points and are quoted exclusive of VAT unless otherwise stated. The actual price for your job is set out in the written quote we issue before work begins. We are VAT-registered; VAT is charged at the standard Irish rate of 23% on services (rate as at the date of these terms; we apply the rate in force at the time of the work).

We accept payment by EFT/bank transfer (IBAN supplied on the invoice), card on the tablet at completion (Stripe terminal), or in cash by exception. Payment is due on completion of the work unless a different schedule is agreed in writing (typically a 30% deposit on confirmation for fabrication jobs over €1,500, balance on completion).

5. Workmanship guarantee

We provide a twelve-month workmanship guarantee on every weld we put down. The guarantee covers labour to put right any defect in our welding — if a seam cracks or a joint pulls inside twelve months we will return at no charge to repair it. It does not cover damage caused by misuse, third-party work after we leave, building-system failures unrelated to our work, or fair wear and tear on parts that have a shorter natural lifespan.

Manufacturer warranties on supplied steel, finishes (galvanising, powder-coating) and accessories sit on top of our workmanship guarantee. We will help you claim against a manufacturer warranty where one applies.

For structural work (EN 1090 EXC2) we issue a Declaration of Performance as part of the completion documentation. That certificate is a separate document to the workmanship guarantee and confirms compliance with the European standard — it doesn't extend the workmanship guarantee period.

6. Cancellation

You can cancel a booked mobile callout up to twenty-four hours before the agreed time at no cost. Cancellations inside twenty-four hours may incur a charge equal to fifty per cent of the callout fee (€60). Same-day callouts already dispatched cannot be cancelled without charge once the van is en route.

For larger fabrication contracts signed at your property where the contract value is €200 or more, you have a 14-day cooling-off period under the European Communities (Consumer Information, Cancellation and Other Rights) Regulations 2013 (S.I. No. 484/2013), implementing Directive 2011/83/EU. The 14-day period runs from the date the contract is concluded. If you have asked us to begin work within that 14-day period and you subsequently cancel, you will be liable for an amount proportionate to the work completed up to that point.

7. Liability

We carry €2,000,000 of public liability insurance through FBD Insurance plc, certificate available on request. Our liability for any single claim arising out of work we carry out is limited to the value of that insurance cover, except where a higher limit is required by law (for example for death or personal injury caused by our negligence, where no limit applies).

We are not liable for indirect or consequential losses — for example, loss of business, earnings or profit — arising from any property issue, except where caused by our negligence or breach of contract.

8. Consumer rights

If you are a consumer, your rights under the Consumer Rights Act 2022 and the Sale of Goods and Supply of Services Act 1980 are unaffected by these terms. In particular, the service we provide must be supplied with reasonable skill and care, with materials of merchantable quality, and within a reasonable time. Nothing in these terms restricts those statutory rights.

If you have a complaint about the work, please contact us first on jobs@dublinwelder.com — we resolve most complaints inside the week. If you are not satisfied with our response, you can refer the matter to the Competition and Consumer Protection Commission (CCPC), or for cross-border disputes to the European Consumer Centre Ireland.

9. Governing law

These terms and any contract formed under them are governed by the laws of Ireland. Any dispute will be subject to the exclusive jurisdiction of the courts of Ireland. Nothing in these terms restricts the rights you have under Irish consumer-protection statutes — those rights are in addition to anything written here.

10. Changes to these terms

We may update these terms occasionally to reflect changes in law or how we work. The current version is always on this page, with the "last updated" date at the top.